supra tk crackle Imperial’s Operational Excellence team can offer you the skills and support you need to improve services and processes

crack mat Our coaches and trainers support College-wide programmes as well as local team projects. We use a range of skills and techniques to help you optimise your area of work and associated processes. We offer a range of courses that introduce the OE approach and techniques, giving you the skills to identify opportunities for service improvement. Over 450 College staff have attended our OE introduction course and we offer staff the opportunity to develop their skills further through our Practitioner and Masterclass sessions. 

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Level 1: Introduction to Operational Excellence

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pdf scuolabook crack This training session will provide you with an awareness of the Operational Excellence principles and underlying concepts. After the session you will be able to apply basic tools for identifying operational and service improvement and some techniques for team problem solving. autocad crack download 2012 Topics covered:

  • Overview and brief history of Operational Excellence
  • The five OE Principles and how to apply them
  • Practice some of the OE tools (User journey, Runners, Repeaters and Rarities, SIPOC, Value & Waste) and problem solving techniques (5 Whys, Affinity Diagram, Fishbone)
  • OE at Imperial College London

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  • Understand and be able to explain the five OE principles
  • Recognise non-value added activities in a process
  • Understand how to start identifying improvement opportunities at work
  • Apply OE tools to improve processes and user experience

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Level 2: Operational Excellence Practitioner Training

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  • Voice of the User, Demand analysis, VSM and Process mapping
  • Standards, SECAR, Visual Management, 5S, WILO
  • PDCA, Pareto, Project Charter

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  • crackear final cut pro x trial Process Mapping: dig dug deeper crack Monday 12 November, 12:00-13:00, South Kensington Campus.
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  • windows 7 keygen letöltés wise crack foundation repair Idea Generation for Problem Solving: crack cfosspeed 8.03 build 2000 Wednesday 05 December, 12:00-13:00, South Kensington Campus. This session will enable participants to learn how to write a problem statement define a challenge or opportunity, discover a range of techniques to generate ideas and identify which techniques will suit the challenge you are tackling.
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OE Trainers

Jackie Stewart


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